2nd Line IT Support Engineer
- Hiring Organisation
- AWD online
- Location
- Redditch, Worcestershire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 - £33,000 per annum
Supporting Microsoft 365: Provide support for Exchange Online, Outlook, Teams, SharePoint and OneDrive Managing User Access: Troubleshoot user accounts, permissions and access within Microsoft Entra ID and Active Directory Supporting End-User Devices: Support Windows 10/11 desktops, laptops, Mac devices and other end-user … supporting Windows 10/11 environments Good working knowledge of Microsoft 365 and its core services Experience with Active Directory and/or Microsoft Entra ID A good understanding of networking fundamentals, including DNS, DHCP, TCP/IP and VPNs Experience troubleshooting hardware, software and connectivity ...