Service Design Manager
- Hiring Organisation
- Matchtech
- Location
- Redhill, Surrey, United Kingdom
- Salary
- £ 55 K
artefacts are complete, consistent, and compliant with internal standards and contractual requirements. Services must be designed to meet business objectives, operational needs, and service acceptance criteria at all times.Key Duties IncludeDefine, maintain, and continuously improve the Service Design and Service Transition Plan, ensuring alignment with contractual requirements … testing, transition, and decommissioning processes.Ensure all service designs support safe, controlled implementation of changes, minimising disruption to live services and customers.Define and manage service acceptance criteria, system impact assessments, and traceability from business requirements through to delivery and testing.Coordinate across suppliers and interfacing parties to ensure integrated service ...