a recent graduate in a related field or you've got 1+ years in an IT support role. You'll handle day to day queries, learn tools like Office365 and networking and build your skills in a supportive environment. 2nd/3rd Line Support: For those with 2 - 4 years' MSP experience, confident in handling escalated issues More ❯
Redhill, Surrey, England, United Kingdom Hybrid / WFH Options
Reed
focus on analytical and detail-oriented problem-solving. Strong troubleshooting skills paired with the ability to diagnose and resolve issues efficiently. Good knowledge of Windows operating systems and Office365 suite. Basic understanding of networking in a business environment. An understanding of mobile technology and its application in a business context. Ability to deliver both pro-active and More ❯
for customers Log, manage, and resolve service requests using an IT Service Management tool Develop customer guides, knowledge bases, and internal processes Gain hands-on experience with Windows, Office365, networking, virtualization, software updates, and backup solutions What We’re Looking For MSP Experience: Ideally you will hold a minimum of 1 year experience at 1st Line support More ❯
excellence. What You’ll Bring: Minimum 1 year of 2nd line experience, ideally within an MSP environment. Strong technical understanding of: o Microsoft technologies (Windows Server, Active Directory, O365) o Virtualisation platforms (Hyper-V, VMware) o Remote desktop services (RDS, Citrix) o Networking (firewalls, switches, VPNs) o Backup technologies (Veeam, offsite solutions) Exceptional communication and customer service skills. Strong More ❯
a degree, a course, or hands-on experience Strong communication skills and a natural ability to explain tech to non-technical users Good knowledge of MicrosoftOffice, Office365 and ideally Dynamics CRM or Business Central (training can be provided) A proactive, friendly attitude and a willingness to learn A full UK driving licence is preferred - as More ❯
Merstham, Redhill, Surrey, England, United Kingdom Hybrid / WFH Options
SER (Staffing) Ltd
as the year goes on. Ideal candidates will have experience working with a wide skillset and have a thirst for technologies. In this position you will be exposed to O365, Veeam, VMWare and much more. Again, technical skills are a must, but we are looking for someone who can take ownership of a position and always looking to step up … Benefit Package: ** Pension scheme** Private Healthcare** Hybrid Working ** Working with the latest technology in the market** Paid Certifications** Much More Essential Skills: ** Windows Server** VMWare/Hyper-V** Office365/Azure** Networking – Firewalls/Routers/Switches** Backup Experience** MDM Intune Desirable: ** Previous experience at an MSP The client is looking to fill this opportunity immediately, so More ❯