1 to 1 of 1 Server Management Jobs in Redhill

short notice. Essential Job Duties and Responsibilities: Resolve technical queries escalating from field maintenance, projects, internal resolver groups and customers. Proactively manage the ‘Incident Management’ queue systems ensuring that all tickets are picked up within a timely manner and resolved within KPI. As part of troubleshooting, you will be … required to escalate identified bugs and issues to engineering using JIRA. Manage the monthly security and application patching to 'Front End Devices' through Patch Management tooling and processes for Windows and Unix environments whilst looking at continuous improvements to the process (Preferably using Ivanti EPM). Support the Linux …/T-SQL) on Linux Ubuntu platforms. Support Windows patching process through the creation/update of ad-hoc scripting (Shell, PowerShell) on Windows Server/Desktop platforms. Assist with vulnerability scanning of devices utilizing standard security scanning tools. Manage customer expectations and resolve queries by working closely with more »