Customer Service Advisor
- Hiring Organisation
- Reed
- Location
- Redhill, Surrey, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £27,750 per annum
looking for someone with: Proven experience in a frontline customer service role, working across multiple channels (telephone, email, social media). Strong communication and interpersonal skills, with the ability to listen, problem-solve, and convey information clearly in writing and verbally. Ability to work across multiple IT systems … with excellent attention to detail when diagnosing or recording issues. Ability to negotiate and handle sensitive situations with vulnerable customers. An understanding of the Social Housing Sector, rent processes, repairs knowledge including diagnosis and scheduling systems, safeguarding and housing ombudsman code of practice. Why join Raven? At Raven ...