3 of 3 Technical Leadership Jobs in Redhill

providers, and distributors, ensuring timely resolution of field issues. Acting as the key service liaison with Engineering, Quality, and Product Management, the Director will lead efforts to address complex technical challenges in the field. In collaboration with Engineering, they will ensure that all products—both legacy and new—are designed and supported with robust serviceability in mind. This includes … will play a critical role in standardizing global processes and feedback mechanisms to enhance operational efficiency, improve training programs, optimize logistics, and support effective safety stock planning. Key Responsibilities Technical Leadership & Escalation Management • Lead resolution of complex technical issues escalated from global service teams, ensuring timely and expert-level support. • Oversee field investigations and product reliability programs … launches and lifecycle updates. • Represent the Service function in New Product Development (NPD) to ensure serviceability and seamless transition into operations. • Establish and manage a 24/7 global technical support model, ensuring consistent, high-quality service delivery. Team Development & Operational Excellence • Lead, coach, and develop the Product Specialist and Technical Support teams, fostering cross-training and global More ❯

Guidewire experience to join their team on a permanent basis. Are you a forward-thinking engineering leader with a passion for driving innovation, mentoring high-performing teams, and shaping technical direction? Then please get in touch! Role responsiibilites: Set technical direction and effectively influence across multiple teams to improve the overall quality of engineering practices and skill sets. … for impactful and high-visibility tasks. Apply knowledge of current industry trends and techniques to formulate solutions for software engineering problems. Lead a team by providing consistent performance and technical feedback, coaching, and mentorship to foster and team environment and ensure team's work complies with standards, processes, and protocols. Extensive programming/development experience plus strong prior technical leadership experience. Excellent delivery skills with the ability to examine and assess the effectiveness of software design strategies and methodologies, devise, apply, and share ways to ensure the quality of complex computer systems, and incorporate awareness and understanding of work happening outside of the team. Demonstrated track record of domain expertise including the ability to consult on business More ❯

to join them. You MUST have extensive experience with Guidewire insurance system and be Guidewire certified as well. Experience of mentoring juniors is necessary for this role, so strong technical leadership is a MUST requirement. Unfortunately my client is unable to offer sponsorship for this role. More ❯