Redhill, Surrey, South East, United Kingdom Hybrid / WFH Options
Cloud2Me
with an eye for detail and good multitasking skills. A curiosity for technology and eagerness to learn. Ideally some understanding of networking fundamentals (DNS, DHCP, TCP/IP), virtualisation (VMware, Hyper-V), or cloud services. Relevant IT certifications (CompTIA, Microsoft, etc.) are a plus. Live within 45 minutes of Redhill. What's In It For You More ❯
Redhill, Surrey, South East, United Kingdom Hybrid / WFH Options
Cloud2Me
join our friendly team in Redhill. The Role As a Senior Hosting Technician, you'll be responsible for delivering high-level technical support across our hosting, networking, and cloud infrastructure environments. You'll handle escalated issues from the 1st Line team, troubleshoot complex systems, and play a key role in maintaining the uptime, performance, and security of our hosted … Act as the escalation point for 1st Line Engineers, providing expert guidance and troubleshooting support. Manage complex incidents across Windows, Linux, and virtualised server environments. Support and maintain network infrastructure, including switches, firewalls, and VPNs. Diagnose and resolve performance and connectivity issues across cloud and hosted systems. Implement updates, configuration changes, and security patches. Lead on system monitoring, capacity … DNS, DHCP, VLANs, TCP/IP, routing, VPNs). Experience with Microsoft RDS/Remote Desktop and ideally Citrix Virtual App/Desktops. Hands-on experience with virtualisation technologies (VMware, Hyper-V). Familiarity with cloud platforms such as Microsoft 365, Azure, or AWS. Confident troubleshooting hardware, software, and infrastructure issues. Strong organisational skills and ability to prioritise More ❯