3 of 3 Remote Windows Jobs in Redhill

customer migrations and onboarding. Maintain detailed technical documentation and update configuration records (CMDB). Troubleshoot complex issues across hardware, software, and networking layers. Participate in out-of-hours maintenance windows when required. Contribute to continuous improvement through process automation and documentation. What’s In It For You: £42,000 – £52,000 base salary (willing to pay more for the More ❯

industry-leading service to our clients. What You'll Do: Act as the escalation point for 1st Line Engineers, providing expert guidance and troubleshooting support. Manage complex incidents across Windows, Linux, and virtualised server environments. Support and maintain network infrastructure, including switches, firewalls, and VPNs. Diagnose and resolve performance and connectivity issues across cloud and hosted systems. Implement updates … Bring: Minimum 4 years' experience in a similar 2nd/3rd Line Support or hosting role. Strong communicator - able to explain technical issues clearly and confidently. Advanced knowledge of Windows Server, Active Directory, and Group Policy. Solid understanding of networking concepts (firewalls, DNS, DHCP, VLANs, TCP/IP, routing, VPNs). Experience with Microsoft RDS/Remote Desktop and More ❯

ll Do: Be the first line of technical support via phone, email, and our ticketing system. Log, prioritise, and manage incidents through to resolution or escalation. Troubleshoot issues with Windows and servers, virtual machines, and networks. Perform daily system checks and monitor alerts for uptime and performance. Manage user accounts, permissions, and other admin tasks. Assist with installations, updates … a 1st Line IT Support or similar technical role (MSP experience is a bonus). Strong communication and customer service skills – you genuinely enjoy helping people. Good understanding of Windows desktop/server environments. Confident troubleshooting hardware and software issues. Well-organised with an eye for detail and good multitasking skills. A curiosity for technology and eagerness to learn. More ❯