within a technical helpdesk or MSP environment. Strong communication skills with the ability to explain complex issues clearly. Active Directory & Group Policy administration. Exchange administration experience. Advanced expertise with Microsoft technologies (Azure, Microsoft365, Windows Server). Strong networking understanding: TCP/IP, VLANs, firewalls, wireless technologies. Experience with firewalls: FortiGate, Cisco, SonicWall, WatchGuard. Backup technologies … Azure, Veeam. Virtualisation experience: Hyper-V, VMware, AVD, RDS. Deep knowledge of Microsoft365, including MFA. Able to troubleshoot and answer advanced networking queries. Why This Role? This position is ideal for an experienced 3rd Line IT Support & Implementation Engineer who thrives in a fast-paced technical environment. You’ll have the opportunity to work on complex More ❯
Reigate, Surrey, England, United Kingdom Hybrid/Remote Options
MFK Recruitment
as the first point of escalation for technical incidents. Manage and resolve support tickets efficiently within SLAs. Diagnose issues across desktops, servers, cloud environments, and networks. Support and administer Microsoft365, Azure, and virtualisation platforms. Document processes, update knowledge bases, and maintain accurate records. Deliver excellent customer service and clear communication at all times. Technical Responsibilities Troubleshooting … Willingness to keep learning and develop new skills. Qualifications & Experience Minimum 3 years’ experience in a similar IT role. MSP or customer-centric environment experience preferred. Strong experience with: Microsoft365, Azure, Windows, AD, Server … OS Cyber security tools, firewalls, and recovery solutions Cloud technologies VMware/Hyper-V Veeam backups Apple Mac support experience is advantageous. Desirable Certifications Microsoft Certified (Azure or M365) VMware VCP Citrix Veeam Why This Role? This is an excellent opportunity for a motivated Level 2 Engineer who wants to join a growing business with real opportunities for development More ❯
Reigate, Surrey, South East, United Kingdom Hybrid/Remote Options
Nextech Group Limited
is ideal for someone who thrives in a fast-paced environment and enjoys working with a wide range of technologies. Key Responsibilities Provide high-level technical support across Windows, Microsoft365, networking, and cloud environments Act as an escalation point for junior service desk engineers Manage and resolve complex incidents and service requests within agreed SLAs Support … sector , or a combination of both This background will help you excel in handling varied client needs and complex multi-site technical environments. Technical Skills (Desired) Strong knowledge of Microsoft365, Azure AD/Entra ID Windows Server administration (AD, DNS, DHCP, GPO) Networking fundamentals (VLANs, firewalls, switches, Wi-Fi) Virtualisation technologies (Hyper-V, VMware) Backup technologies More ❯
Reigate, Surrey, England, United Kingdom Hybrid/Remote Options
Optima Recruitment
systems secure, and services running smoothly. What You’ll Do Provide first/second line support and manage incidents via the IT Service Desk. Troubleshoot device, application, access, and Microsoft365 issues. Manage user/device lifecycle: onboarding, offboarding, permissions, assets. Administer MFA/SSO, password resets, access reviews, and support audits. Support cloud/SaaS apps … reports, support compliance tasks, and identify improvements/automation. Create documentation and deliver user training. What You’ll Bring Solid IT support/service desk experience. Strong knowledge of Microsoft365, Windows 10/11, mobile OS, Intune, Entra ID/Azure AD. Understanding of networking basics and security tools (Defender, Mimecast, DLP, MFA). Experience supporting More ❯
The department are a small, friendly team who are looking for a both a software and a hardware specialist to join their team. You will hold key experience in Microsoft365 and Windows 10 hardware. Students use ipads to support their learning so knowledge in this area is required. Key Responsibilities Day to day support and maintenance … in meeting the requirements of IT related policies and procedures. Key Skills and Qualifications Passion for IT and a desire to learn more Able to maintain confidentiality Knowledge of Microsoft Operating Systems and 365 Experience in a similar role Excellent interpersonal and communication skills Ability to prioritise tasks effectively and use own initiative Attention to detail and More ❯
Employment Type: Temporary
Salary: £20.00 - £30.00 per hour, Pro-rata, Inc benefits
our schools operate smoothly. You will be working towards a qualification that will pave the way for future advancement. Role Printer device management Staff account creation Support event setups Microsoft365 management Active directory management Filtering/firewall management Device and account management with group policy Network/Wi-Fi management Server management Switch/VLAN management More ❯
key technologies used within education settings. Manage Active Directory users, groups, permissions, and GPOs. Install, configure, and troubleshoot end-user devices, peripherals, and classroom technology. Maintain and support Office365, SharePoint, Teams, and other cloud services. Assist with server maintenance, backups, patching, and monitoring. Work with the wider MSP team to provide seamless support across multiple sites. Provide … universities, or education-focused MSPs). Strong background in Managed Service Provider (MSP) support. Good working knowledge of: Windows OS & Windows Server Active Directory, DNS, DHCP, Group Policy Office365 administration Networking fundamentals (LAN, Wi-Fi, VLANs) Remote support tools (RMM, ticketing systems) Strong troubleshooting and problem-solving skills. Excellent communication and customer service skills. Desirable Skills Experience … technologies (interactive screens, smartboards, AV). Knowledge of safeguarding and data protection in educational settings. Experience with Azure AD, Intune, or other cloud management tools. Relevant IT certifications (CompTIA, Microsoft, ITIL). What We're Looking For A motivated, organised engineer who thrives in fast-paced environments and enjoys supporting users in education. Someone who is committed to high More ❯
ensure a reliable and efficient technology experience across the site. What we’re looking for Experience in a 1st Line/Service Desk role Strong troubleshooting skills across Windows, O365 and hardware Confident supporting users face-to-face and over the phone Ability to manage and prioritise tickets effectively Clear, patient communication skills suited to an education environment The ideal More ❯