3 of 3 Remote Microsoft 365 Jobs in Reigate

as the first point of escalation for technical incidents. Manage and resolve support tickets efficiently within SLAs. Diagnose issues across desktops, servers, cloud environments, and networks. Support and administer Microsoft 365, Azure, and virtualisation platforms. Document processes, update knowledge bases, and maintain accurate records. Deliver excellent customer service and clear communication at all times. Technical Responsibilities Troubleshooting … Willingness to keep learning and develop new skills. Qualifications & Experience Minimum 3 years’ experience in a similar IT role. MSP or customer-centric environment experience preferred. Strong experience with: Microsoft 365, Azure, Windows, AD, Server … OS Cyber security tools, firewalls, and recovery solutions Cloud technologies VMware/Hyper-V Veeam backups Apple Mac support experience is advantageous. Desirable Certifications Microsoft Certified (Azure or M365) VMware VCP Citrix Veeam Why This Role? This is an excellent opportunity for a motivated Level 2 Engineer who wants to join a growing business with real opportunities for development More ❯

is ideal for someone who thrives in a fast-paced environment and enjoys working with a wide range of technologies. Key Responsibilities Provide high-level technical support across Windows, Microsoft 365, networking, and cloud environments Act as an escalation point for junior service desk engineers Manage and resolve complex incidents and service requests within agreed SLAs Support … sector , or a combination of both This background will help you excel in handling varied client needs and complex multi-site technical environments. Technical Skills (Desired) Strong knowledge of Microsoft 365, Azure AD/Entra ID Windows Server administration (AD, DNS, DHCP, GPO) Networking fundamentals (VLANs, firewalls, switches, Wi-Fi) Virtualisation technologies (Hyper-V, VMware) Backup technologies More ❯

systems secure, and services running smoothly. What You’ll Do Provide first/second line support and manage incidents via the IT Service Desk. Troubleshoot device, application, access, and Microsoft 365 issues. Manage user/device lifecycle: onboarding, offboarding, permissions, assets. Administer MFA/SSO, password resets, access reviews, and support audits. Support cloud/SaaS apps … reports, support compliance tasks, and identify improvements/automation. Create documentation and deliver user training. What You’ll Bring Solid IT support/service desk experience. Strong knowledge of Microsoft 365, Windows 10/11, mobile OS, Intune, Entra ID/Azure AD. Understanding of networking basics and security tools (Defender, Mimecast, DLP, MFA). Experience supporting More ❯