4 of 4 Service Delivery Jobs in Rhyl

Government and UK Government reporting requirements. Considerable resource continues to be invested in resolving these issues and maximising the effectiveness of the system. The service will also shortly be implementing a new Welsh Government CRM system, which is expected to place further demands on both operational and ICT resources. … will also be a requirement for this specialist to identify, evaluation and implement new digital systems and software that can continue to enhance our service delivery and support outcomes for participants and employers. Proposed Job Purpose To provide dedicated ICT, systems and digital development support to the client ...

improve reporting, dashboards and management information solutions alongside the Performance and Business Manager Research, evaluate and implement new technologies and digital solutions to enhance service delivery and efficiency. Support procurement, implementation and roll-out of new systems and software to future proof the service. Provide specialist systems support … information governance and data management principles. Expected Outcomes Improved functionality, performance and utilisation of the CRM and other business systems to ensure that the service is able to report on many complex, fast paced, short term projects and remain relevant. Enhanced reporting capabilities and management information. Successful implementation ...

Proposed Job Purpose ICT Specialist To provide dedicated ICT, systems and digital development support to the Working Denbighshire Employability Service, leading on the implementation, development, optimisation and management of CRM systems, reporting solutions and other digital platforms. This role will act as the key link between Working Denbighshire … Services and software providers and other stakeholders, ensuring systems are effectively implemented, maintained and utilised to support service delivery, performance management and continuous improvement. Proposed Key Responsibilities ICT Specialist Lead the ongoing development, optimisation and support of the ICONI CRM system and other business systems. Support the implementation ...

activities. Support the implementation, integration and embedding of new digital platforms and technologies. Ensure systems are configured and maintained to support operational requirements and service objectives. Digital Transformation and Innovation Identify, evaluate and implement innovative digital solutions that enhance service delivery and customer outcomes. Support digital transformation … initiatives from initial scoping and procurement through to implementation and post-launch optimisation. Contribute to future-proofing the service through the adoption of new technologies and digital best practices. Research emerging technologies and assess their potential benefits to the organisation. Business Analysis and Project Delivery Gather and analyse ...