3 of 3 Remote/Hybrid CRM Jobs in Richmond upon Thames

Actively monitor customer health and lead appropriate actions and changes where required. Maintain accurate customer records, engagement notes, risks, health indicators and actions within CRM and relevant internal systems. Work collaboratively across Sales, Service Management, Support, Delivery and Marketing to provide a coordinated and high-quality customer experience. All about ...

suppliers, and documentation Maintain accurate records of IT assets, licences, warranties, subscriptions, access permissions, system configurations, and support activity. Support enterprise applications, including ERP, CRM, HRMS, accounting, attendance, and collaboration systems. Coordinate repairs, renewals, incidents, and technical work with vendors, telecom operators, hosting providers, and other service partners. Maintain network ...

long-term, using these insights to improve acquisition strategies, customer retention and the overall customer experience. The role will work closely with Performance Marketing, CRM, Customer Experience & Retention, Product, Finance, Engineering and Data teams, taking ownership of projects from identifying opportunities and building models through to testing, implementation and measuring … implemented across the business. Measures of success – In the first few months, you would have: Built strong relationships with key stakeholders across Performance Marketing, CRM, Product, Finance, Customer Experience and Technology. Developed a strong understanding of Tails.com's customer lifecycle, existing data infrastructure, models and commercial priorities. Taken ownership ...