1 of 1 Microsoft 365 Jobs in Rossendale

requests using the organisation’s IT service management system. • Assist with basic troubleshooting for laptops, desktops, printers, phones, mobile devices, software, network access, and Microsoft 365 services. • Help set up and prepare IT equipment for new starters, visitors, meetings, and internal events. • Escalate more complex issues … Communication • Provide clear, patient, and helpful guidance to users with varying levels of technical confidence. • Assist users with common tasks such as password resets, Microsoft 365 access, printing, device connection, and basic application support. • Support IT inductions for new employees by helping explain equipment, systems, and basic ...