NOC Manager
Rugby, Warwickshire, UK
Motorola Solutions
or analytical role Experience of leading a team within a complex, multi-channel and multi service environment. Proven track record in leading a team to deliver excellent customer service. ITIL v4 Foundation Qualification would be desirable. Understanding of contact centre systems including routing of multiple incoming demand channels (telephony, email, service management system, webchat), using data analytics to identify demand. More ❯
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