oversee day-to-day operations, ensure SLA compliance, support field engineers, and act as the key escalation point for complex queries. This role is instrumental in maintaining high standards, mentoring staff, and fostering a culture of continuous improvement. Job Details & Benefits Job Type: Full-time, Permanent Salary: £30,000 - £32,000 DOE Hours: Monday to Friday More ❯
from solving support tickets (both remote and onsite) to delivering cloud projects and shaping technical proposals with the MD. You'll also play a big part in supporting and mentoring the team, sharing your experience and helping others grow. We're looking for someone who's spent a few years in an MSP or similar environment - but the role is More ❯
from solving support tickets (both remote and onsite) to delivering cloud projects and shaping technical proposals with the MD. You'll also play a big part in supporting and mentoring the team, sharing your experience and helping others grow. We're looking for someone who's spent a few years in an MSP or similar environment - but the role is More ❯
