Routing, NAT, ACL and other Microsoft/Networking technologies (e.g. Azure AD, Intune). Familiarity with IT hardware including routers, firewalls, physical and virtual server environments. Good knowledge of Windows Server 2016 and 2022. Good knowledge of virtualised environments (e.g. VMware, Azure). Proficient in Computer Networks: LAN, VLAN’s, WAN, IPSec, SSL, Route based tunnels, Wi-Fi, DHCP More ❯
technical support across desktop, server, and networking environments. Troubleshoot and resolve hardware, software, and network-related issues via phone, email, remote tools, and in-person. Support Microsoft technologies including Windows Server, Active Directory, Office 365, and Azure AD. Deploy, configure, and maintain workstations, printers, and mobile devices. Perform proactive maintenance, monitoring, and patching of client systems. Manage tickets and … delivery. Occasionally attend client sites (company vehicle or mileage reimbursement provided). Essential Skills & Experience: Proven experience in an MSP or multi-client support environment. Strong troubleshooting skills across Windows OS, Active Directory, Office 365, and Exchange. Familiarity with networking fundamentals (DNS, DHCP, VPN, firewalls). Experience with backup systems, antivirus solutions, and remote monitoring tools. Excellent communication and More ❯
