IT Problem and Service Insights Manager
- Hiring Organisation
- University of Salford
- Location
- Salford, Greater Manchester, North West, United Kingdom
- Employment Type
- Permanent
- Salary
- £45,000
insights and influence strategic decisions across the universitys technology landscape. You will work closely with service owners, technical teams and senior leadership to translate data into measurable improvements, ensuring high-quality, reliable digital services for staff and students. This role is ideal for a proactive, data-driven professional … regular service reviews with key senior stakeholders to evidence progress toward defined KPIs and ensure the adherence to the University standards using service performance data, trend analysis and stakeholder feedback to identify continual improvement opportunities. Facilitate the Service Improvement Board (or equivalent governance forum), presenting prioritised service improvements, business ...