IT Problem and Service Insights Manager
- Hiring Organisation
- University of Salford
- Location
- Salford, Greater Manchester, North West, United Kingdom
- Employment Type
- Permanent
- Salary
- £45,000
University of Salfords Digital Services department is seeking an experienced IT Problem and Service Insights Manager to own end-to-end problem management, incident trend analysis and service improvement initiatives. The successful candidate will combine strong ITIL/ITSM expertise with analytical skills to identify root causes, produce … proactive Problem Management and continual service improvement. About the School or About the Department University of Salfords Digital Services department is seeking an experienced IT Problem and Service Insights Manager to own end-to-end problem management, incident trend analysis and service improvement initiatives. The successful candidate will ...