2 of 2 IT Support Jobs in Salisbury

that values integrity, continuous improvement, and customer service. Operating across a hybrid and multi-site environment, the business is committed to investing in its people and delivering high-quality IT services that support operational excellence. Your new role As an IT Support Analyst, you'll be a key part of the IT Service Desk team … providing first-line technical support to users across the organisation. You'll manage incoming calls and service requests, troubleshoot issues, and aim for first-call resolution wherever possible. You'll also escalate more complex problems to second-line support teams while keeping users informed throughout.Your responsibilities will include software licence management, asset tracking, and occasional on-site support. … You'll contribute to continuous service improvement and support wider IT projects such as device refreshes and user training initiatives. What you'll need to succeed To be successful in this role, you'll bring: Strong experience in IT support within a hybrid or multi-office environment. Proficiency in Microsoft Windows 10/11, Office More ❯

ICT Support Technician Swindon, Wiltshire Full Time, Permanent (37.5 hours per week) £35,000 per annum About us HOCHTIEF (UK) Construction Limited is a leading international civil engineering company, specialising in complex market segments such as Transportation, Energy, Tunnelling, Building, Civil and Structural Engineering. HOCHTIEF (UK) Construction Limited are proud of our achievements and our reputation for innovation, dynamism … on the commitment and dedication of each member of our team. About the role We are currently looking to recruit a skilled and motivated Information, Communications and Technology (ICT) Support Technician to be based in our Head Office in Swindon, Wiltshire. You will support and maintain in-house computer systems, workstations and peripherals and oversee the daily running … hardware and equipment while ensuring optimal workstation performance. You will be responsible for troubleshooting issues in a timely and accurate fashion and provide user assistance where required and will support all Helpdesk enquiries and filter to the relevant member of the ICT Department. The role will also include installing, supporting, maintaining and repairing ICT hardware, software and peripheral equipment More ❯