2 of 2 Remote/Hybrid ITIL Jobs in Salisbury

alerting tools such as SolarWinds. Knowledge of Microsoft operating systems and Microsoft 365 services will be important, as will previous experience working within ITIL aligned service management environments. Excellent problem-solving, analytical and communication skills are essential, along with the ability to work both independently and collaboratively within a wider ...

SharePoint. Good understanding of networking fundamentals, including TCP/IP, DNS, DHCP, VLANs, VPNs and Wi-Fi. Experience working with ITSM ticketing systems and ITIL-aligned processes. Excellent communication skills and a customer-focused approach. Ability to take ownership of technical incidents and manage them through to resolution. Comfortable supporting … senior stakeholders within a professional corporate environment. Desirable experience: Microsoft Azure/Entra ID Microsoft Endpoint technologies ITIL Foundation certification Relevant Microsoft or networking certifications Experience within a Managed Service Provider (MSP) environment Why join? Salary up to £37,000 20% bonus opportunity Hybrid working based in Salisbury 25 days ...