2 of 2 Remote/Hybrid ITSM Jobs in Salisbury

Windows 10, 11, Office 2016, 2019 and O365, and knowledge of the ITIL framework (with a foundation V4 certification being an advantage), experience with ITSM tools (this organisation uses Halo, but that is not essential), and someone proficient in end user device installation, configuration and troubleshooting of Windows, Desktops, laptops ...

previous experience as a Service Delivery Manager (we are flexible on whether that is within an enterprise environment of SME), with knowledge of IT Service Management lifecycle stages demonstrated through your experience. As well as knowledge and experience of implementing, managing and improving IT Service Management processes following ITIL. ...