Livingston, West Lothian, Scotland, United Kingdom Hybrid / WFH Options
THE CHANNEL RECRUITER LTD
JOB TITLE : 1stLine IT Support SALARY: £25,600 per annum SETTING: 40 hours per week.Office based with two days a week working from home after the first 8 weeks of training is completed. BENEFITS: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free … individual ambitions to transform and evolve. We consult, define, adapt, and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. LOCATION : Livingston JOB SPECIFICATION: 1stLine IT Support This role sits within the helpdesk team at our Livingston office. Day-to-day, you will be the first point of contact … a conversation with you! We are also happy to consider applicants with a strong customer service background who has an interest in IT – full training will be provided. KEYWORDS : 1stLine IT Support, 1stLine, 1stLine Helpdesk, 1stLine Technical Support, Technical Analyst More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Arnold Clark
We're looking for an experienced 1stLineSupport Desk Analyst to work in our Digital department. We offer: 33 days' holiday allowance with room to grow Private healthcare Generous retail discounts Flexible leave Maternity and paternity packages Access to training opportunities to grow and develop skills And much more... Location Based at our Kilbirnie … 37.5 hours per week with rotational weekend cover (one in three) About the role Arnold Clark's Digital department is responsible for delivering technical solutions across our business. Providing 1stlinesupport to over 11,500 staff across over 200 branches, you will be joining a team of analysts responding to incidents and requests, both … support for our constantly evolving customer base and bespoke applications. Day-to-day duties Delivering an outstanding level of customer service to the Arnold Clark Group Providing 1stline user, software, hardware and application support to Arnold Clark employees throughout the UK Writing and updating technical information Acting as a single point of More ❯
Seafield, West Lothian, United Kingdom Hybrid / WFH Options
The Channel Recruiter
JOB TITLE : 1stLine IT Support SALARY: £25,600 per annum SETTING: 40 hours per week. Office based with two days a week working from home after the first 8 weeks of training is completed. BENEFITS: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts … individual ambitions to transform and evolve. We consult, define, adapt, and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. LOCATION : Livingston JOB SPECIFICATION: 1stLine IT Support This role sits within the helpdesk team at our Livingston office. Day-to-day, you will be the first point of contact … either by phone or email), resolving them in accordance with our service level agreements. You ll take full ownership of tickets to ensure that customers have a consistent line of communication with any queries. You ll also work with other members of the technical support team, using their knowledge and experience, to reach a satisfactory resolution. More ❯
