2nd Line Technical Support Analyst
- Hiring Organisation
- Arnold Clark
- Location
- Glasgow, Lanarkshire, Scotland, United Kingdom
- Employment Type
- Permanent, Work From Home
requires a strong service delivery focus and customer satisfaction, including mentoring and training first line support staff Configuration management: The role involves handling Active Directory and user/group management Infrastructure operations: This role requires provisioning, deploying, configuring and optimising technology infrastructure, including physical, virtual … years' IT support experience Experience of computer hardware/software troubleshooting and problem solving in a Microsoft Windows environment Good knowledge of Active Directory user/group management Understanding of LAN/WAN technologies - TCP/IP, Ethernet, ADSL, VPN A strong focus on service delivery ...