7 of 7 Applications Support Jobs in Scotland

applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. About the role: The IT Applications Support Analyst is responsible for delivering high-quality support across a variety of business-critical applications used by our managed service customers. The role … Apps, Power Automate) is desirable to support customers leveraging low-code/no-code solutions. Here's what the role looks like: Provide 2nd & 3rd line application support across multiple customer environments. Triage, diagnose, and resolve incidents and service requests related to business and technical applications (both off-the-shelf and bespoke). Support … identify improvements. Maintain accurate records in the ITSM tool (e.g., ServiceNow). Here are the key skills and experience relevant to this role: Previous experience in a similar Application Support role (ideally within an MSP or multi-customer environment). Experience supporting enterprise or departmental business and technical applications. Solid understanding of ITIL principles and service management processes. More ❯

Our team is the best in the industry - is it time for you to join us? The Role: We have an exciting opportunity for a Systems Support Analyst to join our Glasgow Head Office to support the business with all ERP (Infor 3) related queries, including resolving … issues in-house to escalating to our third-party support providers. The role of Systems Support Analyst will involve working closely with the ERP/Applications Development team to analyse internal processes, provide solutions and the associated documentation. Our busy IT Team work within defined business wide SLAs and the Systems Support Analyst … will be responsible for managing and resolving support calls whilst supporting Cisco Call Manager. We are interested in hearing from highly motivated candidates who are looking to gain exposure to a wide range of technologies. Successful candidates must demonstrate the following: Significant experience supporting ERP systems within a helpdesk environment. Experience with Infor ClouidSuite is desirable. Experience supporting More ❯

L1 Application Support Engineer Application Deadline: 31 August 2025 Department: Infrastructure & Support Employment Type: Permanent - Full Time Location: Glasgow/Hybrid Reporting To: Head Of Application Support Description We're looking for proactive and customer-focused L1 Application Support Engineers to join our growing support team. As the first point … of contact for our customers, you'll play a key role in delivering high-quality application support, managing incoming requests, and ensuring issues are logged, triaged, and resolved in line with service level agreements. This role offers the opportunity to work across a varied customer base, supporting business-critical applications, carrying out system health checks, and contributing … excellent communication skills, experience in service desk operations, and a passion for delivering great customer service - we'd love to hear from you. Key Responsibilities Providing 1st line application support ensuring all requests for support are logged, categorised, and triaged to ensure SLAs are met Carry out initial investigations and troubleshoot where possible to resolve issues More ❯

Application Support Engineer (SQL) - Edinburgh/Glasgow - 25-28K Job Type Permanent Location Edinburgh Job Ref BBBH72 Date Added July 22nd, 2025 Consultant Liam Kirton Application Support Engineer (SQL) - Edinburgh/Glasgow Hybrid - 25-28K + Bonus Rotational shifts as follows (change from week to week): Morning : 6am to 2:30pm (working from home … re settled into the team) Lorien's client, a fast-growing, global-reaching SAAS company with a great name in their domain, are currently looking to hire an Application Support Engineer based out of either their Edinburgh or Glasgow offices to join their expanding function. This would be a brilliant fit for someone with proven Application Support … ongoing upskilling avenues), and friendly people to work with (ask us, we've placed a number of them ourselves!). Key Responsibilities: Take the reins across 1st line application support Tackle support requests, prioritising and escalating tickets to 2nd Line/above as needed Liaising with a multidisciplinary function of DevOps, Infrastructure and other teams to More ❯

Application Support Engineer - Edinburgh/Glasgow Hybrid - 25-28K + Bonus Rotational shifts as follows (change from week to week): Morning : 6am to 2:30pm (working from home these weeks) Mid : 8am to 4:30pm (working in the Glasgow or Edinburgh office - whichever is best for you - Tuesdays and Thursdays, and from home the rest of the … re settled into the team) Lorien's client, a fast-growing, global-reaching SAAS company with a great name in their domain, are currently looking to hire an Application Support Engineer based out of either their Edinburgh or Glasgow offices to join their expanding function. This would be a brilliant fit for someone with proven Application Support … ongoing upskilling avenues), and friendly people to work with (ask us, we've placed a number of them ourselves!). Key Responsibilities: Take the reins across 1st line application support Tackle support requests, prioritising and escalating tickets to 2nd Line/above as needed Liaising with a multidisciplinary function of DevOps, Infrastructure and other teams to More ❯

Application Support Engineer (SQL) - Edinburgh/Glasgow Hybrid - 25-28K + Bonus Rotational shifts as follows (change from week to week): Morning : 6am to 2:30pm (working from home these weeks) Mid : 8am to 4:30pm (working in the Glasgow or Edinburgh office - whichever is best for you - Tuesdays and Thursdays, and from home the rest of … re settled into the team) Lorien's client, a fast-growing, global-reaching SAAS company with a great name in their domain, are currently looking to hire an Application Support Engineer based out of either their Edinburgh or Glasgow offices to join their expanding function. This would be a brilliant fit for someone with proven Application Support … ongoing upskilling avenues), and friendly people to work with (ask us, we've placed a number of them ourselves!). Key Responsibilities: Take the reins across 1st line application support Tackle support requests, prioritising and escalating tickets to 2nd Line/above as needed Liaising with a multidisciplinary function of DevOps, Infrastructure and other teams to More ❯

Devonshire Hayes have partnered with a fantastic organisation to help them secure a Application Support Analyst with Microsoft Business Central to join their team. You will be tasked with the following, Knowledge of system design, development, implementation, and user support principles and practices. Knowledge of reporting platforms and database management Knowledge of database platforms (Microsoft SQL More ❯