2 of 2 BT Jobs in Scotland

telecoms tasks such as applying call diverts, updating holiday messages, managing number changes, and performing line checks. Liaise with third-party providers such as BT Openreach for fault logging, updates, and coordination. Assist with user onboarding/offboarding, device setup, and routine maintenance. Maintain accurate documentation of incidents, resolutions … platforms: Gamma, Giacom, SIP Trunk Call Manager Ability to manage and resolve tickets efficiently within SLA targets. Experience liaising with telecoms providers such as BT Openreach. Experience & Technical Skills 2+ years experience in IT support, with exposure to 2nd Line responsibilities. Windows Server (20162022) Virtualization: VMware or Hyper ...

join a tier 1 company, providing FTTH upgrades across the central belt of Scotland. This role is to survey and create designs from the BT PIA (mostly underground network) to the internal network infrastructure in residential blocks of flats. Applicants with BT PIA Tickets preferred although training ...