Edinburgh, Midlothian, United Kingdom Hybrid/Remote Options
Bright Ascension Ltd
and motivated Customer Experience Manager to join our Customer Delivery & Operations team. As a key member of our team, you would be responsible for ensuring the satisfaction, retention, and commercial growth of our customers by proactively managing relationships, understanding their needs, and driving the adoption of our satellite software solutions. Working with satellite operators, manufacturers, and partners, the Customer … service experience that will enable our customers to derive maximum value from our products and services while identifying opportunities for expansion. This role requires a blend of technical acumen, commercialawareness, customer first attitude, and strong interpersonal skills to bridge the gap between customer requirements and our software capabilities. The Customer Experience Manager will also be present from … management of customer relationships, providing insights and recommendations to optimise customers' use of our software Regularly engage with customers to assess satisfaction, usage, and potential challenges, resolving issues proactively Commercial & Growth Focus Identify and drive upsell, cross-sell, and renewal opportunities, working closely with the sales and product teams Track customer usage and business needs to identify opportunities for More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid/Remote Options
Anson Mccade
Strong understanding of ITIL , managed services, and SLA governance. Excellent stakeholder management and communication skills at all levels. Experience managing third-party suppliers and internal delivery teams. Financial and commercialawareness with experience managing costs and budgets. Track record of driving service improvements and operational efficiency. Contract Details Rate: £550-£650 per day (Inside IR35) Location: Hybrid More ❯
Edinburgh, Scotland, United Kingdom Hybrid/Remote Options
Exergy3 Limited
a technical or high growth environment. Dedicated to delivering excellence in business support. A great team player but with a proven ability to operate independently when required. Financial and commercialawareness; conversant with systems and processes for managing, maintaining and administering, purchase orders, invoice reconciliation and approval workflows. Strong organisational and problem-solving skills. Excellent report writing and More ❯
Edinburgh, Scotland, United Kingdom Hybrid/Remote Options
Octagon Group
engineering projects through structured NPI processes. The profile of the Project Manager: 5+ years’ experience managing complex engineering projects (hardware + software) Excellent communication and stakeholder management skills Strong commercialawareness with a pragmatic, delivery-focused mindset Experience with project planning, budgeting and resource management Background in R&D or product-based technology environments Line management or team More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid/Remote Options
Opus Enterprise Ltd T/A Real Recruitment
business What Youll Bring Proven experience managing permanent installations or technical fit-outs Industry experience in entertainment tech, AV, events, construction or building services Ability to collaborate closely with commercial/BD teams and convert specs into delivery plans Strong understanding of HSEQ, RAMS and on-site protocols Excellent planning, time management and stakeholder communication CommercialawarenessMore ❯
Livingston, Scotland, United Kingdom Hybrid/Remote Options
Franklin Fitch
accurate CRM data and support account managers. Drive incremental sales and deliver exceptional customer service. What we’re looking for: Proven sales experience in IT infrastructure and services. Strong commercialawareness and negotiation skills. Excellent communication and relationship-building abilities. 💡 If you’re ready to take your sales career to the next level, apply today! 📩 Interested? Let’s More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid/Remote Options
Bright Purple Resourcing
role with plenty of scope to drive improvement, introduce best practices, and guide the business through upcoming certifications and audits. About You Youll bring a mix of technical understanding, commercialawareness, and the confidence to engage at every level. Ideally, youll have: Strong experience in cybersecurity risk management or GRC roles A solid understanding of industry frameworks such More ❯
Glasgow, City of Glasgow, United Kingdom Hybrid/Remote Options
Nigel Frank International
added solutions that meet and exceed client expectations. About You: Proven experience in an Account Management or Client Success role within a Software, SaaS, or IT Consultancy setting. Strong commercialawareness and an understanding of consultancy delivery models and fee structures. Excellent communication and stakeholder engagement skills, with the ability to influence and build trust at all levels. More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid/Remote Options
Nigel Frank International
added solutions that meet and exceed client expectations. About You: Proven experience in an Account Management or Client Success role within a Software, SaaS, or IT Consultancy setting. Strong commercialawareness and an understanding of consultancy delivery models and fee structures. Excellent communication and stakeholder engagement skills, with the ability to influence and build trust at all levels. More ❯