4 of 4 Remote Customer Requirements Jobs in Scotland

We are looking for an experienced and motivated Customer Experience Manager to join our Customer Delivery & Operations team. As a key member of our team, you would be responsible for ensuring the satisfaction, retention, and commercial growth of our customers by proactively managing relationships, understanding their needs, and driving the adoption of our satellite software solutions. Working with … satellite operators, manufacturers, and partners, the Customer Experience Manager will serve as the primary point of contact post-sales, providing a best-in-class customer service experience that will enable our customers to derive maximum value from our products and services while identifying opportunities for expansion. This role requires a blend of technical acumen, commercial awareness, customer first attitude, and strong interpersonal skills to bridge the gap between customer requirements and our software capabilities. The Customer Experience Manager will also be present from the beginning of the customer journey (pre-sales), assisting the sales team and providing continuity for the customer relationship through to onboarding. We see this role as being More ❯

to anyone wishing to have a career within the mobile telecommunication's industry (Trainee Project Co-ordinator's). If you are organised, proactive and able to provide excellent customer service, we want to hear from you. The successful candidate's will be responsible for but not limited to: Maintaining and developing existing project trackers, staff scheduling and booking … resource allocation; Assisting the Project Manager: managing and overseeing current key accounts in-line with Company and client procedures; managing the design works and quotations in-line with customer requirements and timescales; managing the implementation of the business health and safety policy in projects; managing the control of hired plant and ensuring it is fit for purpose prior … to use and its hire is controlled; managing the logistics of plant, labour and materials for projects; managing the preparation, production and delivery of precise customer required handover documentation in timescales required; Co-ordinating client survey requirements; Co-ordinate sub-contractors where required to ensure that clients demand's are met after gaining authorisation from the Project Manager More ❯

to anyone wishing to have a career within the mobile telecommunication's industry (Trainee Project Co-ordinator's). If you are organised, proactive and able to provide excellent customer service, we want to hear from you. The successful candidate's will be responsible for but not limited to: Maintaining and developing existing project trackers, staff scheduling and booking … resource allocation; Assisting the Project Manager: managing and overseeing current key accounts in-line with Company and client procedures; managing the design works and quotations in-line with customer requirements and timescales; managing the implementation of the business health and safety policy in projects; managing the control of hired plant and ensuring it is fit for purpose prior … to use and its hire is controlled; managing the logistics of plant, labour and materials for projects; managing the preparation, production and delivery of precise customer required handover documentation in timescales required; Co-ordinating client survey requirements; Co-ordinate sub-contractors where required to ensure that clients demand's are met after gaining authorisation from the Project Manager More ❯

Modern Work solutions, ensuring seamless integration with existing systems. - Provide ongoing support and user training to facilitate adoption. - Lead the technical delivery of solutions, ensuring they meet architecture and customer requirements. - Document project activities and best practices for future reference. - Stay current with Microsoft Modern Work innovations, supported by training resources and certification funding. - Collaborate with other technical consultants More ❯