4 of 4 Remote Defect Management Jobs in Scotland

/MTBF, Service Performance,CAB Job Spec Purpose: Monitor day-to-day service performance and provide actionable insights across Incidents, Service Requests, Change, and Defect Management (aligned to ITIL 4 practices). Key Responsibilities Track SLA/SLO attainment, backlog health, MTTR/MTBF, change success rate … defect trends; flag risks and emerging patterns. Maintain and improve operational dashboards; ensure data freshness, accuracy, and availability. Produce weekly/monthly performance packs and ad-hoc analyses for service reviews and CSI actions. Investigate breaches/outliers; recommend corrective actions and continuous improvement opportunities. Harmonize data definitions ...

Hybrid 3 DAYS/WEEK Job Spec Purpose: Monitor day-to-day service performance and provide actionable insights across Incidents, Service Requests, Change, and Defect Management (aligned to ITIL 4 practices) click apply for full job details ...

Developer, you'll be responsible for guiding your team through the full software development lifecycle - from solution design and build through to testing and defect management. You'll be the first point of technical escalation outside of projects, and you'll play a key role in peer reviews, best ...

Developer, you'll be responsible for guiding your team through the full software development lifecycle - from solution design and build through to testing and defect management. You'll be the first point of technical escalation outside of projects, and you'll play a key role in peer reviews, best ...