2 of 2 ERP Analyst Jobs in Scotland

To P rovide first-line support for our global ERP systems, currently Microsoft Dynamics AX 2012, transitioning to D365 Finance & Operations. This role will be responsible for troubleshooting, user support, system monitoring, and assisting with the transition to D365. The ideal candidate will have experience in ERP application support, working with business users across multiple regions, and ensuring … smooth system operation in areas such as finance, procurement, inventory, projects, and manufacturing. Directly Reports To Business Systems Manager Internal relationships ERP Users & D365 Project Team members external relationships Main Responsibilities Deliver first-line support for AX 2012 and D365 F&O across various regions, including the UK, US, Canada, Australia, the Middle East, and Qatar. Diagnose and resolve … end-users effectively. Escalate more complex problems to second-line and third-line support required. Contribute to user training and documentation on common issues and best practices. Assist with ERP upgrades, patches, and system testing during the D365 implementation. Collaborate with finance, procurement, inventory, and project teams to maintain efficient ERP processes. Monitor system performance and report critical More ❯

Morgan Hunt are working with a large public sector client who are looking for a Unit4 ERP Senior Support Analyst to join their team and play a key role in maintaining and optimising their Unit4 (Agresso) platform. The role is a 12 month FTC, with hybrid working in Edinburgh city Centre. Responsibilities: Providing 1st and 2nd line support … for Unit4 ERP system users across the organisation Troubleshooting functional and technical issues, escalating where appropriate Managing and resolving support tickets efficiently within SLA Working closely with Finance, HR, and other departments to support business processes Participating in system upgrades, testing, and patching activities Maintaining system documentation, user guides, and training materials Supporting configuration, workflows, and report building (e.g. … using Excelerator or Smart Client) Essential skills: Previous experience supporting Unit4 ERP (formerly Agresso), ideally in a multi-functional environment Candidates must be security cleared, or have lived in the UK for the last 5 years to be eligible for Security Clearance. Strong problem-solving skills and attention to detail Excellent communication skills and ability to work with technical More ❯