To P rovide first-line support for our global ERP systems, currently Microsoft Dynamics AX 2012, transitioning to D365 Finance & Operations. This role will be responsible for troubleshooting, user support, system monitoring, and assisting with the transition to D365. The ideal candidate will have experience in ERP application support, working with business users across multiple … regions, and ensuring smooth system operation in areas such as finance, procurement, inventory, projects, and manufacturing. Directly Reports To Business Systems Manager Internal relationships ERP Users & D365 Project Team members external relationships Main Responsibilities Deliver first-line support for AX 2012 and D365 F&O across various regions, including the UK, US, Canada, Australia, the Middle East, and … Qatar. Diagnose and resolve system issues promptly to support end-users effectively. Escalate more complex problems to second-line and third-line support required. Contribute to user training and documentation on common issues and best practices. Assist with ERP upgrades, patches, and system testing during the D365 implementation. Collaborate with finance, procurement, inventory, and project teams to More ❯
Job Description Engage Talent Partners are working with out client to recruit for an ERPSupport Analyst based in Aberdeen. The company is undergoing significant growth, offering excellent opportunities for development, training and progression. As a member of an established team, you will be responsible for the implementation, maintenance and optimisation of the ERP systems. Key Responsibilities … Deliver first line support across various regions. Diagnose and resolve systems issues promptly to support end-users effectively. Escalate more complex issues to second and third-line support required. Assist with user training and documentation on common issues and best practices. Assist with ERP upgrades, patches and system testing. Collaborate with various departments to maintain efficient … ERP processes. Monitor system performance and report critical issues proactively. Work collaboratively with IT and business teams to promote process improvements. The ideal candidate will hold a degree in Information Systems and have experience supporting Tier 1 ERP systems, with strong troubleshooting, organisational, and communication skills. Experience with Microsoft Dynamics AX 2012 is essential. The role offers the More ❯
Morgan Hunt are working with a large public sector client who are looking for a Unit4 ERP Senior Support Analyst to join their team and play a key role in maintaining and optimising their Unit4 (Agresso) platform to work in Edinburgh. Responsibilities: Providing 1st and 2nd line support for Unit4 ERP system users across the organization … Troubleshooting functional and technical issues, escalating where appropriate Managing and resolving support tickets efficiently within SLA Working closely with Finance, HR, and other departments to support business processes Participating in system upgrades, testing, and patching activities Maintaining system documentation, user guides, and training materials Supporting configuration, workflows, and report building (e.g., using Excelerator or Smart Client) Essential skills … Previous experience supporting Unit4 ERP (formerly Agresso), ideally in a multi-functional environment Strong problem-solving skills and attention to detail Excellent communication skills and ability to work with technical and non-technical stakeholders Understanding of finance or HR business processes is a plus Familiarity with tools such as SQL, Excelerator, or workflow configuration is advantageous More ❯
in technology to transform the way it works. This is a great opportunity to be part of a collaborative, inclusive, and purpose-driven environment. The Role: As an Application Support Analyst ERP, you'll work within a small, agile team supporting key up-to-date applications across Commercial and Finance. Your focus will be on delivering innovative, user … friendly solutions that enhance business processes, enable smarter decision-making, and support teams to thrive. Essentially, you will be acting as a bridge between business needs and technical solutions. You'll collaborate closely with stakeholders to configure, maintain, and improve ERP and associated systems, while also playing a key role in user training and ongoing technical support. This … is more than just support; it's about delivering solutions that make life easier for users across the business. What You'll Do: Configure and supportERP and related systems Collaborate with product teams and stakeholders to improve business processes Develop technical documentation and deliver training Provide 2nd-line technical support and resolve issues Contribute to More ❯
Morgan Hunt are working with a large public sector client who are looking for a Unit4 ERP Senior Support Analyst to join their team and play a key role in maintaining and optimising their Unit4 (Agresso) platform. The role is a 12 month FTC, with hybrid working in Edinburgh city Centre. Responsibilities: Providing 1st and 2nd line support for Unit4 ERP system users across the organisation Troubleshooting functional and technical issues, escalating where appropriate Managing and resolving support tickets efficiently within SLA Working closely with Finance, HR, and other departments to support business processes Participating in system upgrades, testing, and patching activities Maintaining system documentation, user guides, and training materials Supporting configuration, workflows, and … report building (e.g., using Excelerator or Smart Client) Essential skills: Previous experience supporting Unit4 ERP (formerly Agresso), ideally in a multi-functional environment Candidates must be security cleared, or have lived in the UK for the last 5 years to be eligible for Security Clearance. Strong problem-solving skills and attention to detail Excellent communication skills and ability to More ❯
