2 of 2 Remote/Hybrid IT Analyst Jobs in Scotland

offers more than the typical entry-level position. You’ll operate as first-line (telephone) and second-line support (deskside support), and access control analyst - developing broad practical expertise across hardware, software, and core IT infrastructure. You won't just troubleshoot - you'll learn, grow, and become … user queries, assess issues, research solutions, and resolve problems - delivering high levels of customer support and reacting swiftly to minimise disruption. Help reduce repeat IT incidents by sharing useful insights and offering basic user training. Log and maintain accurate records of support tickets, identifying and flagging recurring trends ...

Royal Household is seeking an IT Support Analyst to join the technology team. You will provide first-line and second-line support, assist users, and help maintain core IT infrastructure. The role offers training, growth opportunities and a path into more advanced tech specialties. Flexible home-working ...