2nd Line IT Support Engineer
- Hiring Organisation
- Cathcart Technology
- Location
- Edinburgh, Midlothian, Scotland, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £35,000
well-established MSP in central Edinburgh is looking for a 2nd Line IT Support Engineer to join its growing team (fully onsite). This is a great opportunity for someone who enjoys solving technical problems, working closely with users, and developing their skills across a broad range … tickets through to resolution ** Maintaining accurate technical documentation ** Delivering excellent customer service What We're Looking For ** Commercial experience in a 2nd Line IT Support role ** Strong Microsoft 365, Windows and Mac support experience ** Solid networking and fault-finding skills ** Excellent communication and documentation skills ** Full UK driving licence ...