We are seeking a skilled IT Support Engineer to provide advanced technical support within our organization. This role involves troubleshooting complex IT issues, supporting end-users, and ensuring the smooth operation of the IT Service Desk. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to work independently and … as part of a team. This is an office-based role but offers some flexibility. Experience in IT support within a Retail environment is beneficial but not essential. A solid understanding of networking fundamentals is desirable. Responsibilities Provide support for IT incidents and service requests, including hardware, software, network issues, and to manage and document these requests using … our Fresh Service ITSM tool. Communicate effectively with users to understand their needs and provide optimal solutions. Troubleshoot and resolve IT issues promptly, minimizing disruption to business operations. Deliver a highly available and well-managed IT service, ensuring compliance with service level agreements (SLAs) and reporting requirements. Communication & End User Management Communicate effectively with users to understand their More ❯
Dundee, Scotland, United Kingdom Hybrid / WFH Options
NCR Atleos
Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. Location: [Dundee, UK] - Hybrid Department: IT Payments and Networks Reports to: [Software deployment & Campaign OPS] We are seeking a IT Support Engineer/Software Distribution Specialist to manage and execute software deployment activities … software updates and campaign content delivery to ATM devices. The ideal candidate will have hands-on experience with enterprise software distribution tools, strong Excel skills, and a background in IT support—preferably within the ATM or banking industry. Key Responsibilities Plan, schedule, and execute software distribution and update campaigns across enterprise environments, including ATM networks. Utilize various enterprise software … performance, troubleshoot distribution failures, and optimize processes for reliability and efficiency. Communicate regularly with the Account Support Organization to align deployment activities and resolve issues proactively. Work closely with IT support teams to ensure smooth delivery and minimal disruption to end-user systems and ATMs. Generate detailed reports using Microsoft Excel, including pivot tables, advanced formulas, and data visualizations More ❯
Livingston, Scotland, United Kingdom Hybrid / WFH Options
Plexus
customer support to the site user community ensuring that applications, systems, network and technologies are available to support and advance business needs. The Systems Administrator will collaborate with other IT personnel, vendors and business partners in order to deliver and maintain secure, reliable and sustainable technology solutions. The Systems Administrator will also follow all policies and governance that promote … systems or storage Understanding of network topology, wireless systems or firewalls General understanding or ability to learn scripting and automation tools to improve efficiencies or effectiveness of the Systems Engineer role Computer literacy in Google Workspace or Windows environment including but not limited to word processing, spreadsheets, flowcharting and other software development, documentation, or project management tools needed to … This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform. Why you will love it? At Plexus, we’re at our best when opportunities are met with passion, open communication, and teamwork. Our employees work alongside a global team of experts who engage in More ❯
Why N-able IT doesn't get better than this! N-able isn't just another software company - we're going places, and we'd love for you to be a part of that journey. With N-ablites in more than 15 countries around the world, you're adding your unique voice to a diverse team of people who … based on trust and flexibility, allows you to maximize your contributions while growing your career. Join a team where you can make a difference! N-able is seeking an IT Operations Engineer for our Edinburgh or Dundee hub to help design and support Azure DevOps cloud environment. This position will support our Engineering Ops function which provides services … Way We Work - our hybrid working model based on trust and flexibility About N-able At N-able, Inc. (NYSE: NABL), we are a global software company that turns IT possibilities into capabilities. That means we partner with technology leaders who support companies around the world by offering secure infrastructure and tools to navigate their evolving IT needs. More ❯
Glasgow, Scotland, United Kingdom Hybrid / WFH Options
Bending Spoons
Join to apply for the IT Security & Privacy Engineer role at Bending Spoons 15 hours ago Be among the first 25 applicants Join to apply for the IT Security & Privacy Engineer role at Bending Spoons Get AI-powered advice on this job and more exclusive features. At Bending Spoons, we’re striving to build one of … company that does so while adhering to high ethical standards. To achieve this objective, we execute the following strategy: We acquire a digital business with untapped potential and make it as successful as we can by leveraging our platform—which comprises our expertise, technologies, data, brand, talents, and company culture. Then, we invest the proceeds into making our platform … the systems and implementing countermeasures to ensure the integrity of all data. Identify company-wide security challenges. Design and implement solutions to strengthen protection and streamline security practices across IT and infrastructure areas. Collaborate closely with privacy experts to ensure the most robust and complete privacy compliance strategy possible, and to translate regulations into tech implementations. Stay up to More ❯