1 of 1 Remote IT Services Delivery Manager Jobs in Scotland

Remote UK based role Salary up to £55k dependent on experience. Purpose of the Role Working in a dynamic environment to deliver an efficient and reliable IT service across our organisation, this exciting remote based Service Delivery Manager will be part of a service management team aligning technology solutions with business goals in the … a strong focus on regulatory compliance and customer satisfaction. What you will do This is an overview and not an exhaustive list of responsibilities. Collaborating with your Line Manager, you will … develop your own objectives but focus on all of the following and more: Service Management & Delivery • Oversee end-to-end delivery of IT services, ensuring SLAs and KPIs are met. • Manage ITIL-based service processes (Incident, Problem, Change, Release). • Ensure high availability and performance of critical insurance applications. • Stakeholder Engagement • Act as More ❯