ITSM tools and ticketing systems. Experience with asset management and IT procurement processes. Excellent communication and interpersonal skills. Ability to manage multiple priorities and work under pressure. Desirable Qualifications ITILFoundation certification. Microsoft Certified: Modern Desktop Administrator Associate or equivalent. Experience supporting telephony systems (fixed and mobile). Adecco acts as an employment agency for permanent recruitment and More ❯
Prestwick, South Ayrshire, Ayrshire and Arran, United Kingdom
Adecco
ITSM tools and ticketing systems. Experience with asset management and IT procurement processes. Excellent communication and interpersonal skills. Ability to manage multiple priorities and work under pressure. Desirable Qualifications ITILFoundation certification. Microsoft Certified: Modern Desktop Administrator Associate or equivalent. Experience supporting telephony systems (fixed and mobile). Adecco acts as an employment agency for permanent recruitment and More ❯
incident logging. - Strong communication and customer service skills. - Ability to follow documented SOPs and escalation procedures. Qualifications - Diploma or Bachelor's degree in IT, Computer Science, or related field. - ITILFoundation certification preferred. Experience - 1–2 years of experience in IT service desk or technical support roles. - Exposure to contact center environments is a plus. Working Conditions - Shift More ❯
