4 of 4 Remote ITSM Jobs in Scotland

new and changed services. Key Responsibilities Establish and maintain strong and productive relationships with key stakeholders at all levels of Aberdeen PLC and our strategic suppliers. Be the IT service management expert on programmed and B.A.U IT delivery work - assessing IT service design requirements and scoping service design and transition work accordingly Deliver IT service designs and IT support models More ❯

closely with business stakeholders, IT leadership, and external vendors to ensure the platform delivers maximum value and supports business transformation objectives. This role requires a strong understanding of enterprise ITSM, ITOM capabilities, excellent vendor and stakeholder management skills, and a proven ability to deliver platform improvements in a complex, fast paced environment. You'll play a central role in ensuring … and data privacy standards What We're Looking For ** Proven experience as a Product Manager with responsibility for ServiceNow or similar enterprise ITSM,ITOM platforms ** Strong knowledge of IT service management, IT operations management, and related processes ** Excellent stakeholder management skills ** Strong vendor management skills, with experience managing licences, support contracts, and performance ** Agile knowledge ** ServiceNow certifications (e.g., Certified System More ❯

do. Key responsibilities: As a detail-oriented and proactive Service Transition Analyst professional with ITIL Foundation certification, you will bring a strong understanding of service transition processes and IT service management principles. You will excel in planning and coordinating transition activities, ensuring seamless handover from project delivery to live operations. Skills and Qualifications: ITIL Foundation Certified - Solid grounding in IT More ❯

do. Key responsibilities: As a detail-oriented and proactive Service Transition Analyst professional with ITIL Foundation certification, you will bring a strong understanding of service transition processes and IT service management principles. You will excel in planning and coordinating transition activities, ensuring seamless handover from project delivery to live operations. Skills and Qualifications: ITIL Foundation Certified - Solid grounding in IT More ❯