Product Manager
- Location
- City of Edinburgh, Scotland, United Kingdom
product. Lead the shift from manual, colleague‐led processes to secure, permissioned, customer self‐service experiences – leveraging authentication, role‐based access controls, and intelligent automation to reduce dependency on human intervention at scale. Define and deliver an automation roadmap that materially reduces operational effort … processing time, and error rates – identifying where intelligent automation can replace manual workflows, improve scalability, and free colleagues to focus on higher‐value activity. Partner with engineering, design, operations, and customer teams to deliver front‐to‐back solutions spanning UX, APIs, workflow orchestration, and back‐office ...