2 of 2 Remote Legacy Systems Jobs in Scotland

design and deliver cloud-based contact centre solutions at enterprise scale. This role is instrumental in shaping digital transformation initiatives, ensuring regulatory compliance, and implementing secure, resilient, and scalable systems that support omnichannel customer engagement. The ideal candidate will have hands-on experience delivering AWS contact centre solutions, migrating from legacy platforms, and aligning architecture decisions with … recovery, and multi-region redundancy. Apply AWS Well-Architected Framework principles, embedding enterprise standards for security, cost efficiency, and operational sustainability. Implementation & Migration Lead full-scale migrations from legacy platforms (e.g., Avaya, Cisco, Genesys) to AWS Connect. Design and deploy IVR/contact flows, Amazon Lex conversational bots, analytics tools, and agent support solutions. Integration & Ecosystem Development Architect … Performance Goals Deliver a secure, compliant, and resilient AWS contact centre architecture. Maintain high standard platform availability while improving CSAT/NPS metrics. Complete migrations from legacy systems within agreed timeframes and governance standards. Travel & Location Based in Glasgow, Scotland, this hybrid role involves some travel for workshops, cutovers, and vendor engagement. More ❯

Engineering Manager (SEM) and working closely with product engineering squads and platform teams. The role is Node.js-heavy and initially focused on authentication: completing our migration from a legacy auth system to Auth0, moving M2M clients to Private Key JWT (with client-credentials fallback where needed), and automating customer onboarding (keys/JWKs and SSO enablement). It … the easiest path - through guardrails, self-service tooling, and CI/CD enablement. We're a collaborative, remote-first group with clear objectives: land the Auth0 rollout, deprecate legacy auth safely, and introduce scope-based, fine-grained access controls across our API and UI. You'll help us deliver these programmes while strengthening our platform security posture and … therapy via Wellness Cloud, mental health support via Headspace Strong financial wellbeing focus including access to Octopus Money, Octopus Share Incentive Plan and will writing offering via Octopus Legacy Perkbox - Flexi-points giving you a range of discounts and perks including free weekly coffee, gym and retail discounts Access to initiatives like Cycle to Work and Octopus Electric More ❯