Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Virgin Money
bring... Excellent communication skills & able to communicate well both verbally and with writing skills to all stakeholders. In depth knowledge of Windows Operating & Unix Systems Some experience of risk management for IT Currency & resilience risks. Knowledge and experience of ITIL service management framework with a focus on incident and change management. Troubleshoot system integration and performance issues across … of applications. Strong technical knowledge of Windows Servers Registry, services, event logs/viewer, dump logs Powershell/batch scripting, SCCM SQL - ODBC settings/connections, querying and troubleshooting PatchManagement Certificate Management Strong technical knowledge for Unix platforms Unix variants (RedHat, Ubuntu, Solaris) Bash scripting, use of cron, automation Understanding of logs, core dumps etc. Application … troubleshooting tools Deployments and config management (pipelines) Experience with application monitoring tools and systems diagnostics (e.g. SCOM, event logs, performance monitoring, BPPM). Strong understanding of system architecture and integration, including databases, web servers, and networking. Familiarity with cloud technologies or hybrid infrastructure environments Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if More ❯
growing tech team. This person will be a critical point of contact for employees across all departments and seniority levels. Your work will span hands-on technical support, asset management, endpoint lifecycle monitoring, and collaboration with IT leadership on ongoing infrastructure initiatives. This is an ideal role for someone who thrives in a dynamic environment, enjoys solving technical puzzles … password resets, OS issues, software access, printing problems). Perform regular audits and maintenance of IT assets (PCs, Macs, tablets, peripherals) using NinjaOne, SCCM, Google Workspace or similar endpoint management platforms. Oversee the patchmanagement process across Windows and macOS devices, ensuring machines are secure and compliant. Track inventory and maintain accurate asset records in alignment with … SOC 2 controls. Create and manage user accounts for common software (e.g., Office 365, Google Workspace) and monitor license usage/costs. Experience with Active Directory for user account management, group policy administration, and access control. Provide in-office support including AV setup, meeting troubleshooting, and office network equipment issues (Wi-Fi, printers, etc.). Provision and support private More ❯
team where you can make a difference! N-able is seeking a Technical Support Engineer that will diagnose and resolve technical issues involving Remote Monitoring, Asset Tracking, Remote Connection, PatchManagement, AV, Backup, Mail Security and more. We are seeking dedicated, creative, and driven individuals to join our team and grow professionally with us. You can look forward … Do Deliver a high-quality service and support to N-able partners via phone, email, and/or chat, becoming a trusted advisor and owning the end-to-end management and resolution of issues. Combine technical knowledge, problem solving skills, and interpersonal skills as well as cross functional collaboration to provide an excellent support experience to our partners. Redirect … or escalate issues appropriately and maintain a thorough and accurate documentation of cases. Prioritize incidents in the incident management system, with autonomy over personal caseload, in line with the Service and Experience Level Objectives. Maintain and continue to develop in-depth knowledge of N-able products and services. 24/7 support with rotational weekends and holidays. What You More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Queen Square Recruitment Limited
mission-critical programme at a global leader in technology services. Were looking for experienced System & Security Engineers with expertise across Linux/Windows systems, scripting, GitHub/ClearCase, and patchmanagement, to support enterprise-level infrastructure within secure environments. Key Responsibilities Install and manage OS patches and 3rd-party software (e.g., Oracle, NetApp). Perform advanced system configuration More ❯