3 of 3 Remote/Hybrid Proactive Management Jobs in Scotland

DNA. Invest in us and we'll invest in you!. Job DescriptionOur ASPIRE Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk, it stands as the central authority and shared service delivery hub, orchestrating all operational workflows, processes, procedures … seeking an experienced and results-driven Monitoring Lead who will be the product owner and subject matter expert (SME) for the Event Management tooling environment. This role is responsible for setting the strategic direction, ensuring tooling currency, driving innovation through automation and AI, and enabling smooth customer transitions ...

advanced securitycontrols, conducting comprehensive security assessments, managingand responding to complex security incidents, and providing experttechnical guidance. This role involves delivery ofimplementing security measures, proactive risk management, and closecollaboration with cross-functional teams to ensure theorganization's robust security posture and alignment to regulatoryand compliance requirements. As the Subject … time permanentposition, based in Glasgow with hybrid working. Main responsibilities include: Oversee and enhance monitoring ofsecurity alerts and events using advanced security information andevent management (SIEM) toolsLead the analysis of security logsand alerts to identify potential security incidentsPerform and supervise comprehensiveanalysis of security logs, network traffic, and data ...

strong, long-term relationships with key stakeholders. Conduct regular business reviews to understand customer goals and demonstrate ROI and drive customer engagement levels via proactive relationship management. Identify and develop account revenue growth plans and collaborate closely with internal sales teams on expansion opportunities. Support smooth onboarding … customers, delivering product training, product demos & effective onboarding. What you'll ideally need to have Previous experience in Account Management, Customer Success, Client Services or Relationship Management and B2B experience. Strong communication, presentation and relationship building skills, ideally within a SAAS environment. Commercially driven, organised, consultative style ...