Program Manager
- Hiring Organisation
- Queen Square Recruitment
- Location
- Greater Glasgow Area, United Kingdom
third-party vendors, governance, testing, cutover, and operational readiness activities. Key Responsibilities: • Own and manage the integrated programme delivery plan, including milestones, dependencies, RAID management, governance, and executive reporting. • Lead cross-functional delivery teams across telephony, CRM, workforce management, quality management, security, and data/MI functions. … systems. • Coordinate environment strategy and deployments across Dev, Test, UAT, and Production. • Drive end-to-end testing governance including integration testing, UAT readiness, defect management, and entry/exit criteria. • Lead cutover planning, Hypercare, transition into BAU, and operational acceptance activities. • Ensure delivery aligns with security, compliance, and data ...