Service Desk Analyst L1
- Location
- Aberdeen City, Scotland, United Kingdom
services in the UK and EU market. Job Description Role: Service Desk Analyst L1 Is it Permanent/Contract: Perm Is it Onsite/Remote/Hybrid: onsite No. of Positions: 1 Experience and Skills: Graduate with at least 3 years of experience working in Service Desk personnel … Exchange Online, Teams, SharePoint, and OneDrive. Troubleshoot network problems including DNS, DHCP, VPN, firewall , and proxy issues. Use tools like SCCM or Intune for remote desktop and endpoint management. Monitor and manage IT service tickets, making sure they are categorized, prioritized, and resolved on time. Create and analyze ...