five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity As a Service DeliveryManager (SDM), you will be a trusted advisor to our clients, responsible for the successful delivery of Operate engagements. You will act as the bridge between the … client and our operational delivery teams, ensuring seamless service and exceeding client expectations. Connect to your skills and professional experience Client Relationship Management: Build and maintain strong, trusted relationships with key client stakeholders, acting as a strategic partner and advisor. Service Design: Lead the design and development of new services, ensuring alignment with business needs and client requirements. Service … Transition: Oversee the smooth and efficient transition of services from design to live operation, minimising disruption and ensuring adherence to agreed service levels. Service Delivery Excellence: Oversee the end-to-end delivery of Operate engagements, ensuring adherence to service level agreements (SLAs) and contractual obligations. Incident, Problem, and Change Management: Lead service management processes for incidents, proactively identify More ❯
five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity As a Service DeliveryManager (SDM), you will be a trusted advisor to our clients, responsible for the successful delivery of Operate engagements. You will act as the bridge between the … client and our operational delivery teams, ensuring seamless service and exceeding client expectations. Connect to your skills and professional experience Client Relationship Management: Build and maintain strong, trusted relationships with key client stakeholders, acting as a strategic partner and advisor. Service Design: Lead the design and development of new services, ensuring alignment with business needs and client requirements. Service … Transition: Oversee the smooth and efficient transition of services from design to live operation, minimising disruption and ensuring adherence to agreed service levels. Service Delivery Excellence: Oversee the end-to-end delivery of Operate engagements, ensuring adherence to service level agreements (SLAs) and contractual obligations. Incident, Problem, and Change Management: Lead service management processes for incidents, proactively identify More ❯
Morgan Hunt are working with a large public sector client to recruit a SeniorDelivery Lead to drive delivery across multiple workstreams on a Salesforce CRM Programme, working closely with a System Integrator (SI). We're seeking a seasoned Agile practitioner with a strong track record of delivering complex CRM projects through SIs or suppliers Key … Responsibilities Translate business requirements into clear, actionable Statements of Work (SoWs). Ensure SI delivery aligns with the client's governance and agile best practices. Lead daily stand-ups, manage RAID logs, and track dependencies and milestones. Maintain delivery plans for Change, Testing, Release, and Transition to Live. Provide sprint updates, ensure sign-off of deliverables, and support … retrospectives. Report to SROs and steering groups; coach internal teams on agile delivery. What You'll Need Strong hands-on Agile delivery experience (Scrum/SAFe), ideally in Salesforce CRM. Experience delivering through System Integrators or suppliers. Ability to bridge the gap between business needs and technical execution. Confident stakeholder engagement at all levels. 3 month contract £700 Per More ❯
