10 of 10 Remote/Hybrid Service Design Jobs in Scotland

Lead Service Architect (Ref: 22312)

Hiring Organisation
Government Recruitment Service
Location
Edinburgh, Midlothian, United Kingdom
Salary
£ 70 K
Apply: https://www.jobtrain.co.uk/justicedigital/Job/JobDetail JobId=1218Employer: Ministry of JusticeJob summaryThis position is based NationallyJob descriptionLead Service ArchitectLocation: National*Closing Date: 30th SeptemberInterviews: W/C 12th October (subject to change)Grade: G6(MoJ candidates who are on a specialist grade, will … RolePlease note this role requires you to pass Security Check clearance. Please click on the link for details. We’re recruiting for a Lead Service Architect here at Justice Digital, Data and Science to be part of our warm and collaborative Technology Services Delivery (TSD) team.As Lead Service ...

Senior Service Designer

Hiring Organisation
DWP Digital
Location
Glasgow, Lanarkshire, Scotland, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£65,000
DWP. Digital with Purpose. Join DWP as a Service Designer and help shape inclusive, user-centred services that support millions of people across the UK, solving complex challenges and delivering meaningful improvements to essential public services every day. Our DWP Digital teams use fresh ideas and leading-edge tech … designing end-to-end services that solve complex problems while balancing user needs, business goals and policy objectives. A strong understanding of evidence-based service design methods, using research, insight, storytelling and visualisation techniques to deliver better outcomes. The ability to influence and collaborate with stakeholders ...

Associate Director, Government Public Sector, Technical Delivery Manager, Deloitte Digital

Hiring Organisation
Deloitte
Location
Glasgow, Lanarkshire, United Kingdom
Salary
£ 70 K
central government. This role needs a strong delivery professional who thrives in fast-paced environments, with a deep understanding of Agile methodologies, the GDS Service Standard, a proven track record in the public sector, and a passion for driving digital transformation to serve the public effectively. As a Technical … technology to improve efficiency, citizen engagement, and resilience.Types of work you would be involved in: GDS Compliant & Personalised Citizen Services: You will support the design and implementation of citizen-facing digital services, ensuring compliance with GDS Service Standards while helping build in personalisation and proactive features to anticipate ...

Senior Interaction Designer

Location
City of Edinburgh, Scotland, United Kingdom
deeply embedded within our DNA. Invest in us and we’ll invest in you!. Job Description As a Senior Interaction Designer, you will design how users interact with digital services—defining flows, behaviours, and interface patterns that enable intuitive, accessible experiences. Working as part of multidisciplinary teams … will translate user needs and service requirements into clear interaction models, ensuring that services are usable, consistent, and aligned with modern design standards. You will play a key role in bridging design and engineering—ensuring that interactions are not only well designed, but also technically feasible ...

Head of Supplier Management Pillar

Hiring Organisation
United Kingdom Government
Location
Edinburgh, Midlothian, United Kingdom
Salary
£ 70 K
Supplier Management Practice ensures:Suppliers and their performance are managed appropriatelySourcing strategy aligns to HMRC objectivesSupplier relationships are robust, transparent and compliantValue, innovation and service continuity are realisedRisk and dependency are understood and controlledWebinars17th September 15:00 -Head of Supplier Management Pillar - Information Session – Fill in form21st September … across the segmented suppliers are managed with both teams working collaboratively with the customer at the heart. Collaboration required with wider CDIO stakeholders, Including Service/Product/Platform Owners, Commercial, Finance Business Partners and Business Units to clarify roles, responsibilities and ownership across your contracts.Ensure relationships are managed ...

Head of Supplier Management Pillar

Hiring Organisation
United Kingdom Government
Location
Glasgow, Lanarkshire, United Kingdom
Salary
£ 70 K
Supplier Management Practice ensures:Suppliers and their performance are managed appropriatelySourcing strategy aligns to HMRC objectivesSupplier relationships are robust, transparent and compliantValue, innovation and service continuity are realisedRisk and dependency are understood and controlledWebinars17th September 15:00 -Head of Supplier Management Pillar - Information Session – Fill in form21st September … across the segmented suppliers are managed with both teams working collaboratively with the customer at the heart. Collaboration required with wider CDIO stakeholders, Including Service/Product/Platform Owners, Commercial, Finance Business Partners and Business Units to clarify roles, responsibilities and ownership across your contracts.Ensure relationships are managed ...

Senior User Researcher

Hiring Organisation
Anson Mccade
Location
Glasgow, Lanarkshire, Scotland, United Kingdom
Employment Type
Permanent, Work From Home
Pension, Benefits Hybrid WORKING Location: Manchester; Bristol; Leeds; Glasgow; Birmingham; , Central London, Greater London - United Kingdom Type: Permanent Senior User Researcher User Research | Service Design | Digital Transformation Location: UK Wide (Hybrid Working) Salary: £55,000 - £66,000 + Benefits Package About the Role We're supporting a leading … across the public and private sectors. You'll work as part of multidisciplinary Agile teams, helping organisations better understand their users, validate assumptions and design services that create meaningful outcomes. This role combines hands-on research, stakeholder engagement and leadership responsibilities, making it ideal for experienced researchers looking ...

Business Analyst

Location
City of Edinburgh, Scotland, United Kingdom
user stories and acceptance criteria Support product delivery teams in an Agile environment Translate complex business needs into clear and actionable requirements Contribute to service design and continuous improvement activities Essential Skills & Experience Proven experience as a Business Analyst within the public sector Strong requirements gathering and stakeholder ...

Senior User Researcher

Hiring Organisation
Anson Mccade
Location
Glasgow, Lanarkshire, Scotland, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£65,000
programmes, ensuring products and services are shaped by genuine user insight. You'll work closely with multidisciplinary teams and senior stakeholders, championing user-centred design from discovery through to delivery. Responsibilities Plan and lead qualitative and quantitative user research across the full product lifecycle. Turn research findings into clear … actionable recommendations for product and design teams. Work closely with designers, developers and Product Managers to shape user-centred digital services. Facilitate workshops and present research findings to stakeholders at all levels. Champion inclusive research practices and accessibility throughout delivery. Mentor and support junior researchers, helping develop research capability ...

Service Designer — Hybrid, Customer-Centric Innovation

Location
City of Edinburgh, Scotland, United Kingdom
Lloyds Bank plc in Edinburgh is seeking a Service Designer on a 12‐month fixed-term contract. The role is full-time with hybrid working, requiring regular presence at office sites as per the Flexibility Works policy. You will work in agile teams to uncover priorities, visualise outcomes, define ...