environment. Cybersecurity certifications preferred (e.g., ISC2 CISSP, GIAC, SC-200, IBM QRadar Certified Specialist, Splunk Certified Admin/Power User, Google Chronicle Security Engineer). Hands-on experience with ServiceNow Security Suite. Familiarity with cloud platforms (AWS and/or Microsoft Azure). Proficiency in Microsoft Office products, particularly Excel and Word. Reference: AMC/RHU/SOC #ryhu More ❯
in Agile/Scrum, SAFe, and traditional Waterfall methodologies. Expertise in eliciting, analysing, documenting, and managing business and technical requirements for IT systems. Familiarity with tools like Jira, Confluence, ServiceNow, Azure DevOps, MS Project, Visio, and business analysis frameworks. PMP, PRINCE2, or equivalent Project Management certification CBAP or PMI-PBA (Business Analysis) Certified Scrum Master (CSM) or SAFe Agilist Interviews More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Robert Walters
to support a major data initiative focused on IT Asset and Configuration Management. This role involves aligning business data requirements across global teams with enterprise architecture-particularly around the ServiceNow CMDB/AMDB platform. Data Business Analyst - IT Asset & Configuration Data Global Investment Bank | Contract | £400-£500/day Location: Glasgow (Hybrid - 3 days onsite/week) Contract Length: [Insert … data lineage, dependencies, and discrepancies across systems. Work closely with data architects to assess and validate technical solutions. Act as a key liaison for data consumers and producers across ServiceNow CMDB/AMDB. Support governance activities, documentation, and change control tracking. Coordinate with global teams to drive delivery of project milestones. Required Skills & Experience 5+ years as a Data or … Business Analyst in enterprise environments. Strong knowledge of ITSM, ITIL , and IT Asset Management . 2+ years' experience with ServiceNow , including CMDB/AMDB understanding. Proficiency in SQL and working with relational databases. Experience conducting data lineage and architecture analysis . Understanding of infrastructure and IT inventory systems. Soft Skills Excellent stakeholder engagement and communication skills. Strong attention to detail More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Aberdeen
At Aberdeen, our ambition is to be the UK's leading Wealth & Investments group. Strengthening talent and culture is one of our strategic priorities. We strive to make Aberdeen a great place to work so that we can attract and More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Bright Purple Resourcing
month initial contract, offering a competitive day rate of £558 . This role is UK remote working and falls Inside IR35 . Role Responsibilities: Evaluate incidents raised through ServiceNow, ensuring timely and effective resolution. Maintain clear and consistent communication with business stakeholders, providing regular incident updates. Ensure all necessary actions are completed to resolve incidents efficiently. Identify and implement opportunities … to enhance processes, adding value to the team. Conduct day-to-day monitoring of tools such as ServiceNow, Teams channels, and Downdetector. Flexibility in working with the occasional work outside regular hours and provide standby support for incidents and major IT releases. Skills and Experience Required: Proven experience in Group Incident Management. Strong leadership skills, capable of guiding teams through More ❯