51 to 51 of 51 Software Testing Jobs in Scotland

connections and enhances relationships between people. Role Summary To provide first line IT support to new and existing customers, assisting them with hardware and software issues as well as generic customer service enquiries via online chat, phone and email. Visit customer sites to provide training and if required, assist … all calls on the call logging system (CRM database). To respond to all enquiries from customers and help them resolve any hardware or software related problems. Support users in the use of supplied and/or third-party equipment by providing necessary training and advice. To escalate more … services. Carry out daily customer systems checks, reporting to the Director of IT when necessary. Ensure accuracy of provisioning of hardware and/or software and test in-house prior to dispatch. Carry out in-house system testing of our networks - both internal and external on a regular More ❯