Edinburgh, Scotland, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: TechnicalSupport Engineer Tier I, edinburgh col-narrow-left Client: Action1 Location: edinburgh, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 8 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Who we are: Action1 reinvents patching with an infinitely scalable, highly … by industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a TechnicalSupport Engineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technicalsupport with prompt responses to … and resolve customer issues via phone and other communication channels. Follow up with customers post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance More ❯
Edinburgh, Scotland, United Kingdom Hybrid / WFH Options
N-able Technologies Ltd
on trust and flexibility, allows you to maximize your contributions while growing your career. Join a team where you can make a difference! We are looking for a Senior TechnicalSupport Representative for our Edinburgh hub. The role is hybrid. What You'll Do Provide technical/case management assistance to Intermediate engineers as well as deliver … high quality service and support to partners via phone, email, and/or chat. Use technical knowledge, problem-solving skills, and soft skills combined to provide an excellent and effortless support experience to N-able partners. Cross functional collaboration must be used daily to provide the best response possible to our partners. Maintain and continue to develop … over personal caseload to prioritize incidents and manage the load in line with our Service and experience Level Objectives. Adheres to security best practices and process. 24/7 support with rotational weekends and holidays. What You'll Bring Ideally a Technical degree/diploma or 4+ years of qualified experience Exceptional troubleshooting skills with an understanding of More ❯
Edinburgh, Scotland, United Kingdom Hybrid / WFH Options
JR United Kingdom
TechnicalSupport Engineer (PHP-based application) - Global Tech Firm - Remote, Edinburgh Client: Hawksworth Location: Edinburgh, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: Position: TechnicalSupport Engineer (PHP-based application) Company: Global Software company specializing in DevOps, version control, and security Fully remote Do … PHP-based applications, such as Zend Framework, across Linux and Windows environments? Our client is a highly reputable software company, with clients including NASA. They are seeking a Senior TechnicalSupport Engineer with expertise in supporting PHP-based applications, particularly Zend Framework. Your responsibilities will include providing technicalsupport for our client's environment, working on … What does your day look like? Represent our client as the first point of contact Assist customers by demonstrating your PHP expertise Diagnose and troubleshoot performance and integration issues Technical skills required: 5+ years in tech support Hands-on experience with PHP-related technologies Linux and Windows server experience Basic networking and shell scripting If you find this More ❯
TechnicalSupport Engineer (Commercial Catering/Food Service) £40,000 - £45,000 + Training + Progression + Excellent Company Benefits Glasgow, Commutable From: Paisley, East Kilbride, Motherwell, Larkhall, Cumbernauld Are you from a Commercial Catering or Food Service background? Are you looking to step off the tools into a days-based role within a close-knit team known … stable Monday - Friday role where you can help the growth of a key division without sacrificing your work-life balance. This is a great opportunity for someone already in TechnicalSupport/Operations, or for someone on the tools looking to transition into an office based role whilst keeping a technical challenge. In this role you will … provide support to field technicians for 1st and 2nd fixes of equipment on client sites. This will involve troubleshooting and parts advisory day to day, with a view to get involved with wider projects to assist in holistic process & operational improvements, contributing to overall best practice of working. This role suits a Commercial Catering, Food Service or White Goods More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Rise Technical Recruitment Limited
TechnicalSupport Engineer (Commercial Catering/Food Service) £40,000 - £45,000 + Training + Progression + Excellent Company Benefits Glasgow, Commutable From: Paisley, East Kilbride, Motherwell, Larkhall, Cumbernauld Are you from a Commercial Catering or Food Service background? Are you looking to step off the tools into a days-based role within a close-knit team known … stable Monday - Friday role where you can help the growth of a key division without sacrificing your work-life balance. This is a great opportunity for someone already in TechnicalSupport/Operations, or for someone on the tools looking to transition into an office based role whilst keeping a technical challenge. In this role you will … provide support to field technicians for 1st and 2nd fixes of equipment on client sites. This will involve troubleshooting and parts advisory day to day, with a view to get involved with wider projects to assist in holistic process & operational improvements, contributing to overall best practice of working. This role suits a Commercial Catering, Food Service or White Goods More ❯
