4 of 4 Remote/Hybrid ITSM Jobs in Sheffield

days in the office, remainder remote working Are you an experienced Major Incident Manager with a background in infrastructure, networks, disaster recovery and IT service management? We are seeking a skilled Major Incident Manager to lead the restoration of critical IT services across complex enterprise environments. You'll coordinate high ...

wider ambitions. Main duties and responsibilities Lead the design, implementation and continuous improvement of risk, resilience and assurance processes across IT Services, applying IT service management good practice (e.g. ITIL) so that governance, risk and resilience disciplines are embedded in how IT Services designs, delivers and operates its services Provide ...

virtualization supportand develop self-healing automations via PowerShell, or Python, andCopilot integrations. Createsmart documentation, automated handover summaries, and SOPs using AIproductivity tools. Scripting, ITSM & Cross Functional Delivery Developand maintain scripts/tools (e.g., PowerShell, Python) to streamlineoperations and reduce manual effort, leveraging DevOps practices and tools(Ansible, Jenkins, Git) Alignoperations … with ITSM practices, including incident, problem, and changemanagement. Partnerwith cross-functional teams (support, project, engineering etc.) todeliver integrated solutions. Fulfillmentand operation activities for all infrastructure components supporting ourdesktop virtualization service across the CLIENT group. Skills/Experience Atleast 5 – 7 years of experience in the Desktop Virtualization, with solidCitrix XenApp ...

develop self-healing automations via PowerShell, or Python, and Copilot integrations. Create smart documentation, automated handover summaries, and SOPs using AI productivity tools. Scripting, ITSM & Cross Functional Delivery Develop and maintain scripts/tools (e.g., PowerShell, Python) to streamline operations and reduce manual effort, leveraging DevOps practices and tools (Ansible … Jenkins, Git) Align operations with ITSM practices, including incident, problem, and change management. Partner with cross-functional teams (support, project, engineering etc.) to deliver integrated solutions. Fulfillment and operation activities for all infrastructure components supporting our desktop virtualization service across the CLIENT group. Skills/Experience At least ...