3 of 3 Remote Root Cause Analysis Jobs in Sheffield

infrastructure as code (IaC) solutions using tools like Terraform Manage AWS/Azure services , including ECS/Container Apps, S3/blob storage etc Participate in incident response , conducting root cause analysis and post-incident reviews. Automate manual tasks to improve operational efficiency and reduce technical debt. Minimum Qualifications: Bachelor’s degree in Computer Science, Information Technology … Datadog, or other observability platforms. Automation and Scripting: Proficiency in Python, Bash, or other scripting languages to automate tasks. Incident Management: Ability to lead incident response efforts and conduct root cause analysis. Collaboration and Communication: Strong interpersonal skills to work effectively across teams and with stakeholders. Our Fantastic Benefits We offer company-wide bonuses based on monthly sales More ❯

new clients and implementation of new services. Maintain up-to-date knowledge of products, technologies, and best practices relevant to the MSP environment. Identify recurring issues and contribute to root cause analysis and long-term fixes. Key Skills & Experience: Previous experience in a 1st line support or service desk role, ideally within an MSP. Prior experience in More ❯

provide security/IAM best practices and design patterns Develop and document environment topologies and standards Provide an escalation point for complex issues Ensure timely recovery from outages, performs root cause analysis, and implements preventative measures on owned systems Seek opportunities to automate, document, share, educate, and improve processes Gather requirements from internal clients and provide security More ❯