1 of 1 Remote/Hybrid SLA Jobs in Sheffield

Change & Adoption Lead – Microsoft Copilot

Hiring Organisation
KBC Technologies UK LTD
Location
Sheffield, South Yorkshire, England, United Kingdom
Employment Type
Contractor
Contract Rate
Salary negotiable
adoption metrics, feedback loops, and continuous improvement initiatives. Mandatory Skill Microsoft Dynamics 365 Contact Centre (CC) Administration Performance Measures Process compliance, quality standards, and SLA adherence. Productivity, efficiency, and team performance indicators. Capability development metrics, including triage completion and technical test performance. ...