2nd Line Support
- Hiring Organisation
- First Recruitment Services
- Location
- Shoreham-by-Sea, West Sussex, United Kingdom
- Employment Type
- Permanent
- Salary
- £25000/annum Free parking, hybrid working
customer cases end-to-end: triage tickets, set expectations, and resolve within SLA Troubleshoot issues (memory errors, downtime, application issues) using Linux CLI and PostgreSQL Replicate and document bugs clearly for development teams Act as a trusted contact via phone, email, and service desk Contribute to the knowledge base ...